FAQs – General Information
Q: What is Geoliz.net?
A: Geoliz.net is an online platform that connects buyers with trusted vendors in the construction industry. We help customers find products from reputable vendors like Buildem Construction Solutions but do not sell products directly ourselves.
Q: Who are the vendors on Geoliz.net?
A: The vendors on Geoliz.net include companies like Buildem Construction Solutions, which offer products from well-known brands such as Pidilite and Asian Paints. These vendors are independently responsible for billing, shipping, and product fulfillment.
Q: How does Geoliz.net select vendors for the platform?
A: Geoliz.net selects vendors based on their reputation, product quality, and reliability in the industry. We work only with vendors who meet our standards for service and trustworthiness.
FAQs – Billing and Purchase Information
Q1: Why is my purchase from Geoliz.net being billed by Buildem Construction Solutions or another vendor?
A: Geoliz.net is a platform that connects buyers with trusted vendors like Buildem Construction Solutions. When you make a purchase, the billing and fulfillment are directly handled by the vendor listed for the product. Geoliz Waterproofers Pvt. Ltd. provides the platform but is not legally responsible for the transactions between you and the vendor.
Q2: Will Geoliz.net provide support for my order?
A: As Geoliz.net is only a platform, customer support for billing, delivery, and product-related issues is handled by the vendor (e.g., Buildem Construction Solutions). You should reach out to the vendor directly for assistance with any issues related to your purchase. Contact information will be provided with your order confirmation.
Q3: What name will appear on my invoice?
A: Your invoice will be generated by the vendor you are purchasing from (e.g., Buildem Construction Solutions). Geoliz Waterproofers Pvt. Ltd. is not involved in the billing or sales process.
Q4: Who do I contact if I have questions about my order or invoice?
A: Any questions regarding your order, payment, or invoice should be directed to the vendor you purchased from. Their contact details are available on your invoice and order confirmation.
Q5: Does Geoliz.net provide warranties or guarantees on the products?
A: No, Geoliz.net does not provide warranties or guarantees. The vendor, such as Buildem Construction Solutions, is responsible for all warranties and guarantees associated with the products. Please check with the vendor regarding their specific policies.
Q6: What role does Geoliz.net play in my purchase?
A: Geoliz.net acts solely as an online platform to connect buyers with vendors. Geoliz Waterproofers Pvt. Ltd. does not sell, bill, or deliver products, and is not liable for any issues arising from the transaction. All legal responsibility lies with the vendor.
FAQs – Vendor Relations
Q: How do vendors list their products on Geoliz.net?
A: Vendors can apply to list their products on Geoliz.net by submitting a request through our platform. We review all vendor applications to ensure they meet our quality and service standards.
Q: Can I purchase directly from the vendor outside of Geoliz.net?
A: Yes, you may choose to contact the vendor directly for purchases. However, Geoliz.net offers a streamlined purchasing experience and support for buyers who use our platform.
Q: How does Geoliz.net ensure vendor reliability?
A: Geoliz.net carefully selects vendors based on their industry reputation, product offerings, and customer service record. We regularly review their performance to ensure they continue to meet our standards.
FAQs – Legal and Liability
Q: Is Geoliz.net liable for any issues with my order?
A: No, Geoliz.net acts solely as a platform to connect buyers and vendors. All legal responsibility for the order, including billing, product quality, and delivery, lies with the vendor.
Q: What legal protections do I have when buying from vendors on Geoliz.net?
A: Your legal protections will depend on the terms and conditions of the vendor from whom you purchase. We recommend reviewing their policies before placing an order.
Q: Who do I contact in case of disputes regarding a purchase?
A: Any disputes should be directed to the vendor from whom you purchased the product. Their contact information will be available on your invoice or order confirmation.
FAQs – Product Information
Q: Who is responsible for the quality of products sold on Geoliz.net?
A: The vendor from whom you purchase the product is responsible for ensuring the quality of the product. Geoliz.net facilitates the connection between you and the vendor but is not responsible for product quality.
Q: Where can I find product warranties?
A: Product warranties are provided by the vendor or manufacturer. Warranty details are usually available on the product page or can be confirmed directly with the vendor.
Q: Can I contact vendors directly for product-specific questions?
A: Yes, you can contact vendors directly through the contact information provided in your order confirmation or on the product page for any product-specific inquiries.
FAQs – Order and Delivery
Q: How do I track my order?
A: Once your order is confirmed, the vendor will provide you with a tracking number or status updates. You can use this information to track your order directly through the vendor or their designated shipping provider.
Q: Who is responsible for shipping and delivery?
A: Shipping and delivery are handled by the vendor from whom you made the purchase. Geoliz.net does not participate in the logistics of shipping. The vendor will provide you with the necessary tracking information.
Q: Can I return products? How do returns work?
A: Returns are managed by the vendor. If you wish to return a product, please contact the vendor directly to understand their return policies and processes. Return conditions will vary by vendor.
FAQs – Billing and Invoicing
Q1: Why is my purchase from Geoliz.net being billed by Buildem Construction Solutions or another vendor?
A: Geoliz.net is a platform that connects buyers with trusted vendors like Buildem Construction Solutions. When you make a purchase, the billing and fulfillment are directly handled by the vendor listed for the product. Geoliz Waterproofers Pvt. Ltd. provides the platform but is not legally responsible for the transactions between you and the vendor.
Q2: Will Geoliz.net provide support for my order?
A: As Geoliz.net is only a platform, customer support for billing, delivery, and product-related issues is handled by the vendor (e.g., Buildem Construction Solutions). You should reach out to the vendor directly for assistance with any issues related to your purchase. Contact information will be provided with your order confirmation.
Q3: What name will appear on my invoice?
A: Your invoice will be generated by the vendor you are purchasing from (e.g., Buildem Construction Solutions). Geoliz Waterproofers Pvt. Ltd. is not involved in the billing or sales process.
Q4: Who do I contact if I have questions about my order or invoice?
A: Any questions regarding your order, payment, or invoice should be directed to the vendor you purchased from. Their contact details are available on your invoice and order confirmation.
Q5: Does Geoliz.net provide warranties or guarantees on the products?
A: No, Geoliz.net does not provide warranties or guarantees. The vendor, such as Buildem Construction Solutions, is responsible for all warranties and guarantees associated with the products. Please check with the vendor regarding their specific policies.
Q6: What role does Geoliz.net play in my purchase?
A: Geoliz.net acts solely as an online platform to connect buyers with vendors. Geoliz Waterproofers Pvt. Ltd. does not sell, bill, or deliver products, and is not liable for any issues arising from the transaction. All legal responsibility lies with the vendor.